CANCELLATION POLICY: You can cancel your NetWerk membership at any time.

When cancelling a subscription, all future charges associated with monthly or annual subscriptions will be cancelled. You may cancel subscriptions within 14 days of purchase without being charged.

If you need to cancel a live training, you have the option to certify online for no additional cost. Or transfer to another available live training with a $15 transfer fee.

REFUNDS: Instructor Certification trainings, live events and apparel are non-refundable. NetWerk does not offer prorated refunds for cancelled subscriptions. All subscriptions are recurring and will automatically renew after the end of each paid subscription period. This includes both month-to-month and annual plans. However, your subscription access and/or delivery and accompanying subscriber benefits will continue for the remainder of the current monthly or annual billing period.